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Serving Glendora, CA and surrounding areas. (626) 540-1253
Effective Date: January 1, 2026
By accessing or using the website at glendoraartificialturf.com, or by engaging Glendora Artificial Turf Installation ("Company," "we," "our," or "us") for any services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, customers, and others who access or use our services.
Glendora Artificial Turf Installation provides artificial grass and synthetic turf installation, maintenance, and related landscaping services to residential and commercial customers in Glendora, CA and surrounding communities. Services are provided subject to the specific scope of work agreed upon in writing between the Company and the customer prior to commencement.
We reserve the right to decline any service request at our discretion, including requests outside our service area or scope of expertise.
All estimates provided by the Company are free of charge and are based on the information available at the time of the site visit. Estimates are valid for 30 days from the date of issue unless otherwise stated in writing.
An estimate is not a binding contract. Work begins only when a written agreement is signed by both parties and any required deposit is received. If site conditions discovered during work differ materially from those assessed during the estimate - such as hidden drainage problems, unexpected soil conditions, or additional square footage - the Company will notify the customer in writing before proceeding with any work that would increase the total cost.
Prices are subject to change due to fluctuations in material costs or labor. The price stated in the signed agreement governs the final cost, subject to any approved change orders.
Scheduling of installation dates is confirmed at the time a signed agreement and deposit are received. We will make reasonable efforts to begin work on the agreed date, subject to weather conditions, material availability, and other factors outside our control.
If you need to cancel or reschedule, please notify us at least 48 hours in advance. Cancellations with less than 48 hours notice may result in a rescheduling fee. If a deposit has been paid and the customer cancels prior to any work beginning, the deposit may be partially or fully refunded at the Company's discretion depending on materials already ordered or preparatory work already completed.
The Company reserves the right to reschedule work due to weather conditions that would compromise installation quality, without penalty.
Payment terms are stated in the signed work agreement. In general, a deposit is due upon signing, with the remaining balance due upon completion of the work unless otherwise agreed in writing. We accept payment by check, cash, and electronic transfer. Specific accepted payment methods will be confirmed at the time of agreement.
Invoices not paid within 15 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance. The Company reserves the right to place a mechanic's lien on the property for unpaid balances in accordance with California law.
Before work begins, the customer is responsible for:
The Company is not liable for damage to unmarked underground utilities or structures that were not disclosed prior to the start of work.
The Company warrants its installation workmanship for a period of one year from the date of project completion. This warranty covers defects in the installation itself - such as seam failures, edge lifting not caused by third-party interference, or drainage issues resulting from improper base installation.
This warranty does not cover damage caused by misuse, vandalism, acts of nature, improper maintenance, or modifications made by the customer or a third party after installation. Turf material warranties are provided by the manufacturer and vary by product. The Company will assist customers in processing manufacturer warranty claims where applicable.
To make a warranty claim, contact us within the warranty period using the contact information at the bottom of these terms.
To the fullest extent permitted by law, the Company's liability for any claim arising from the services provided shall be limited to the total amount paid by the customer for the specific service giving rise to the claim. The Company is not liable for indirect, incidental, special, consequential, or punitive damages of any kind, including lost profits or loss of use of property.
Except for the express installation warranty described in Section 7, the Company provides services "as is" and makes no other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Natural weathering, fading over time, and normal wear from use are not covered by any warranty.
The content on our website at glendoraartificialturf.com is provided for general informational purposes only. We make no guarantees regarding the accuracy, completeness, or timeliness of the information. We reserve the right to modify or remove content at any time without notice.
You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site or interfere with any other party's use.
Before initiating any formal legal action, both parties agree to attempt to resolve disputes informally by contacting the Company in writing and allowing 30 days for a good-faith response and resolution attempt.
If informal resolution is not reached, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Los Angeles County, California. The arbitrator's decision shall be final and binding on both parties. Each party shall bear its own legal costs unless the arbitrator awards otherwise.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be filed in the courts of Los Angeles County, California.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, contact us at:
Glendora Artificial Turf Installation
251 S Vista Bonita Ave
Glendora, CA 91741
(626) 540-1253estimates@glendoraartificialturf.com